Aidan Plizga
Leicester,NC
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Training Manager
McDonald's
Huntersville , NC
03.2018 - 01.2019
- Trained new hires to perform cross-training exercises with experienced workers.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Worked in drive through, kitchen, and front of house.
- Worked on, and scheduled weekly food and supply deliveries to the restaurant.
Kitchen Manager
Captiva Restaurant Group
Charlotte, NC
01.2019 - 01.2020
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Worked with food preparation and monitored safety protocols.
Warehouse Worker
DV Systems
Charlotte , NC
01.2019 - 06.2019
- Loaded, unloaded and moved compressors to and from storage and production areas.
- Wrapped pallets and compressors in shrink wrap and proper frames prior to loading.
- Operated pallet jacks, forklifts, and material moving equipment to receive and transport items from various warehouse locations.
- Assembled, packed, and shipped various size compressors, parts, and materials.
- Checked packages and merchandise for damage and notified vendors.
Sr. Operations Administrator
FedEx Ground
Asheville, NC
01.2021 - Current
- Processing, repacking, and filling out damage package reports for each damaged package.
- Rerouting delivery driver routes, and processing closured/held packages.
- Inspecting, handling, and moving hazardous materials, and completing damaged reports as per policy.
- Research missing packages to understand the root cause of scanning failures and adding information on disputed deliveries for management review.
- Serves as customer service to receive, solve and/or escalate customer inquiries and delivery issues.
- Preforming address corrections, relabels, and zip code and city corrections.
- Working through and completing disputed deliveries, customer complaints, and missing package reports.
- Prioritizing workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.
- Ensures all packages receive appropriate scan statuses on a daily basis.
Education
High School Diploma -
William Amos Hough High School
Cornelius, NC08.2020
Skills
- Program Operations
- Warehouse Operations
- Customer Satisfaction
- HAZMAT Training
- Strategic Planning
- Food and Beverage Management
- Material Loading and Unloading
- Delivery Scheduling
- Supply Ordering
Certification
- Hazmat certified
Timeline
Sr. Operations Administrator
FedEx Ground
01.2021 - Current
Kitchen Manager
Captiva Restaurant Group
01.2019 - 01.2020
Warehouse Worker
DV Systems
01.2019 - 06.2019
Crew Training Manager
McDonald's
03.2018 - 01.2019
High School Diploma -
William Amos Hough High School
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