Aidan Pridgen
New Bern ,NC
Summary
Driven Sales Associate with a proven track record at Coastal Sole, enhancing customer satisfaction and boosting sales through expert customer service and sales expertise. Excelled in teamwork and problem-solving, significantly contributing to store performance. Skilled in persuasive selling and building lasting customer relationships, ensuring a seamless onboarding experience for new staff with a focus on results. Currently I am Enrolled at Craven Community College Where I also went to highschool as I am in the early college program with one semester left to getting a mechatronics degree.
Overview
3
3
years of professional experience
Work History
Sales Associate
Coastal Sole
02.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Craven Community College
New Bern, NC05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Coastal Sole
02.2022 - Current
High School Diploma -
Craven Community College