Aidan Rall
New Windsor,NY
Summary
Dynamic professional with a proven track record in customer service and time management, honed at SUNY New Paltz Athletic and Wellness Center and other roles. Excelled in team collaboration and listening, enhancing guest experiences and operational efficiency. Skilled in utilizing strong communication to achieve results, with a commitment to fostering positive environments and maximizing satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
SUNY New Paltz Athletic and Wellness Center
04.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answering phone inquires and providing customer service
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Lifeguard/ Swim Instructor
The Powelton Club
05.2023 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Daycare Eaching Assistant
Butterhill Day School
05.2021 - 08.2024
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Restaurant Food Server
Jones Farm
05.2021 - 03.2022
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Education
Bachelor of Science - Early Childhood Education
SUNY New Paltz
New Paltz, NY05.2026
High School Diploma -
Cornwall Central High School
New Windsor, NY06.2022
Skills
- Customer Service
- Time Management
- Listening Skills
- Strong communicator
- Team Collaboration
- Patience and Empathy
Certification
CPR + AED Certified
Lifeguard Certified
Timeline
Front Desk Receptionist
SUNY New Paltz Athletic and Wellness Center
04.2024 - Current
Lifeguard/ Swim Instructor
The Powelton Club
05.2023 - 08.2024
Daycare Eaching Assistant
Butterhill Day School
05.2021 - 08.2024
Restaurant Food Server
Jones Farm
05.2021 - 03.2022
Bachelor of Science - Early Childhood Education
SUNY New Paltz
High School Diploma -
Cornwall Central High School
CPR + AED Certified
Lifeguard Certified
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