Aidan Ramirez
Southampton,Pennsylvania
Summary
Friendly Service Advocate with extensive customer follow-up experience to reach mutually satisfactory resolutions. Committed to improving customer satisfaction by constantly pursuing new ways to improve customer service. Adept at troubleshooting problems with customers professionally and emphatically.
Overview
6
6
years of professional experience
Work History
Service Advocate
Target
04.2021 - Current
- Analyzed customers' issues and complaints and initiated corrective actions.
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Performed follow-up services for dissatisfied customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Set up new sales displays each week with fresh merchandise.
- Restocked and organized merchandise in front lanes.
- Team Member of the Month 07/2022
Cashier
A&A Cafe
05.2018 - 03.2020
Register
Inventory
Stock Shelves/Coolers
Personal Assistant to the Principal
Visitation BVM School
06.2018 - 09.2019
Transport Books for teachers
Clean offices/classrooms
Paint Classrooms
Trash
Errands for Teachers/Staff
Cashier
Luigi's Pizzarama II
07.2018 - 09.2018
Register
Phone Calls
Prepare Fridges
Education
High School Diploma -
LaSalle College High School
Wyndmoor, PA05-2021
Cybersecurity
Bloomsburg University of Pennsylvania
Bloomsburg, PA05-2022
IST/IT
Penn State - Abington
Abington, PACurrent
Skills
- Customer service background
- Innovative
- Embraces Teamwork
- Social perceptiveness
Timeline
Service Advocate
Target
04.2021 - Current
Cashier
Luigi's Pizzarama II
07.2018 - 09.2018
Personal Assistant to the Principal
Visitation BVM School
06.2018 - 09.2019
Cashier
A&A Cafe
05.2018 - 03.2020
High School Diploma -
LaSalle College High School
Cybersecurity
Bloomsburg University of Pennsylvania
IST/IT
Penn State - Abington