Aidan Cooper Anderson
1623 19th Street South La Crosse,WI
Summary
Dynamic Store Manager with a proven track record at Starbucks, excelling in team leadership and customer service. Expert in inventory management and data analysis, successfully reducing waste and optimizing labor costs. Skilled in talent acquisition and training, fostering a high-performing team to enhance service quality and drive sales growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
01.2021 - Current
- Oversaw daily operations while ensuring standards and policies were being followed.
- Sourced, interviewed, hired, and trained all new employees ranging from Baristas to Shift Supervisors to meet business needs and enhance service quality.
- Implemented and maintained inventory management procedures to reduce waste, while ensuring we had the correct amount of product.
- Analyzed sales data to identify trends and inform hiring needs based off scheduling constraints, upsell opportunities, and cost management based off a P&L statement.
- Developed staff schedules to maintain optimal labor costs while meeting customer demand.
- Collaborated with managers on promotional strategies, driving store performance improvements.
Sales Associate
Menards
10.2019 - 03.2020
- Assisted customers with product selection and inquiries.
- Communicated promotions and sales to customers.
- Trained new associates on service standards and cohesion.
- Organized and restocked shelves maintaining product availability and store appearance.
Deli Clerk
Millgate General Store
11.2017 - 07.2019
- Prepared and packaged deli products for customer orders.
- Operated slicing and packaging equipment.
- Assisted customers with product selections, providing knowledgeable recommendations to enhance shopping experience.
- Maintained cleanliness and organization of work area.
- Operated and maintained accurate cash management.
Education
Bachelor of Science - Psychology
University of Wisconsin-La Crosse
La Crosse, WI05-2022
Skills
- Problem-solving
- Customer service expertise
- Prioritization of tasks
- Training and coaching
- Inventory management
- Team leadership
- Cash management
- Talent acquisition
- Scheduling
- Effective time management
- Goal setting and evaluation
- Experienced with Microsoft add-on tools
- Proficient in data analysis software
Accomplishments
- Exceeded weekly sales goals for 13 months in a row while exceeding quarterly sales goals for every quarter as Manager during non-remodel period.
- Ranked 9th best District in the US out of 141 based off a universal "Grow Report" that measures customer experience, sales growth, inventory accuracy, and accurate scheduling.
- Supervised a team of 20 to ensure business needs were met, standards were followed, and both customer and partner morale stayed high.
- Championed the Coulee region community outreach programs which provided coffee donations, food/clothing drives, and community events.
Certification
ServSafe Food Certification
Languages
Native English
Limited French
Timeline
Store Manager
Starbucks
01.2021 - Current
Sales Associate
Menards
10.2019 - 03.2020
Deli Clerk
Millgate General Store
11.2017 - 07.2019
Bachelor of Science - Psychology
University of Wisconsin-La Crosse