Aidan Tanny

Conducting Opening and Closing store procedures, cash handling, and charges to business/shop accounts.

Assisting customers in finding and sourcing appropriate parts, fluids, and tools, both in person and over telephone.

Inspecting parts for damage and defects before sales, warranties, or returns.

Gaining knowledge on part brands, fluid types, and quality grades for various automotive, marine, and performance applications.

Working with multiple vendors to place orders and solve defective part issues.

Organizing and taking inventory of products, adjusting stocked parts for current demands based on demand (IE Water pumps, thermostats, coolant hoses, radiators and coolant should be stocked before summer.)

Reconciled daily sales transactions to balance and log day-to-day revenue.

Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Maintained positive customer relationships, walk-in and commercial, by responding quickly to customer service inquiries.

Processed payments for credit and debit cards and returned proper change for cash transactions.

"Walked" the store to identify any potential issues with inventory, customer service, or cleanliness.

Supervised and educated new staff to help improve skills and productivity.

Handled commercial transactions with local shops, including sales, account tabs/invoices, and delivery schedules.

Applying effective time management techniques to ensure kart body deadlines were met.

Assessed fiberglass and paint damage, and creating reasonable timeframes for repairs.

Demonstrated ability to efficiently repair complex issues with resourcefulness and creative solutions.

Gained skill in structural fiberglass repairs, patching, resin-work, and body finishing (IE. Sanding, prep, paint mixing and painting)

Performed basic maintenance and repair on both company vehicles as well as employer's personal vehicles.