Aiden Cuthbertson
HEB Grocery Store
San Angelo,TX
1
Certification
5
years of professional experience
Strategic cross-functional leader specializing in workflow management and operational efficiency. Expertise in scheduling, coaching, and task prioritization to optimize daily operations. Proven ability to thrive in high-stress, time-sensitive environments, with a strong background in warehouse and retail settings that enhance employee outcomes and elevate customer experiences.
Work History
Cross Functional Lead
2 Years 2 Months- Leading a small team through daily workflow, ensuring time is used efficiently.
- Coordination with department managers to solve problems that increase productivity and department relations.
- Reviewing workflow of day to ensure cross functional is meeting store needs.
- Scheduling team members to make sure we have adequate support on higher volume days.
- Training new team members on core procedures, as well as equipment and tools of the position.
- Coaching partners to increase overall performance of each individual.
E-store Partner
1 Year 10 Months- Processed online orders and ensured product quality met customer expectations.
- Building product knowledge to better serve customers when ordered product is out of stock.
- Utilizing customer service skills in store to help customers with their grocery needs.
- Working in a fast paced team environment.
Warehouse Associate
4 Months- Picked beverage orders with speed and accuracy to meet customer demands.
- Loaded and unloaded trucks while maintaining safe warehouse procedures.
- Operated electric pallet trucks while picking to move product efficiently.
- Staged product for shipment using organized inventory lanes.
- Rotated stock using FIFO practices to preserve product quality.
- Assisted teammates with receiving, replenishment, and dock operations.
Education
Graduate Certificate - General Studies
High School Diploma
- Honor Roll [2017-2021]
- Student Council
- 3.7 GPA
- Dual Credit Courses: College algebra, Statistics, British Literature, U.S Government.
- Extracurricular Activities: Football and Track & Field
Skills
Workflow management
Operational efficiency
Time management
Task prioritization
Team leadership
Team communication
Customer engagement
Product management
Certification
- Licensed Forklift, electric pallet jack operator
- Food Safety Certification
Timeline
Cross Functional Lead
HEB Grocery Store
09.2024 - CurrentRead More
E-store Partner
HEB Grocery Store
11.2022 - 09.2024Read More
Warehouse Associate
Ben E Keith Beverages
09.2021 - 01.2022Read More
Peterson Academy
Graduate Certificate from General Studies
Read More
Llano High School
High School Diploma
Read More
E-store Partner of the Year 2024
Picked as the best partner in curbside for the year of 2024. My skills in customer service, product knowledge were thought of as top of the line by my peers and leaders.