Reliable professional with proven expertise in cash handling and conflict resolution. Demonstrated ability to streamline processes, minimize customer wait times, and foster loyalty through exceptional service.
Work History
Sales Associate
2 Years
Dollar General Store | 06.2024 - 06.2026
Trained new associates on store procedures and customer service best practices.
Analyzed sales data to identify trends, supporting strategic merchandising decisions.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Engaged with customers to effectively build rapport and lasting relationships.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
3 Years 6 Months
Shop N Fuel | 12.2022 - 06.2026
Assisted customers in product selection, enhancing overall shopping experience.
Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
Managed inventory levels, restocking shelves to maintain optimal product availability.
Collaborated with team members to create promotional displays, driving sales engagement.
Resolved customer inquiries promptly, fostering loyalty and repeat business.
Implemented process improvements for checkout efficiency, reducing wait times for customers.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.