Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Aiden McHugh

Oklahoma City,Oklahoma

Summary

Hardworking server and barista with proven relationship-building and time management skills in fast-paced restaurant and cafe environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drives satisfaction, and promotes long-term loyalty.

Overview

3
3
years of professional experience

Work History

Server

S&B Burger Joint
Oklahoma City, OK
12.2022 - Current
  • Informed customers of daily specials and signature menu items.
  • Delivered food orders promptly and courteously.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked identification to verify if guests meet the minimum age to legally purchase or consume alcoholic beverages.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Trained new employees to perform duties.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Barista

Provision Coffee and Bakery
Oklahoma City, Oklahoma
06.2022 - 12.2022
  • Memorizes recipes for specialty coffee beverages and seasonal offerings.
  • Greets and communicates with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintains a calm demeanor during high-volume periods and special events.
  • Receives and accurately processes customer payments.
  • Consistently maintains high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Rotates and replenishes products in display cases.
  • Maintains complete knowledge of the available menu, including daily specials.

Food Service Team Member

The Garage Burgers & Beer
Oklahoma City, OK
01.2021 - 06.2022
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Cleaned tables and chairs to prepare the dining area for the next customers.
  • Trained new employees on restaurant procedures and customer service techniques.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Received, checked, and arranged food orders for in-store and carry-out customers.

Education

High School Diploma -

Putnam City North High School
Oklahoma City, OK
05.2023

Psychology

University of Science And Arts of Oklahoma
Chickasha, OK

Psychology

Oklahoma State University - Oklahoma City
Oklahoma City, OK

Skills

  • Food Serving and Preparation
  • Team Leadership
  • Employee Training
  • Product Upselling and Cross-Selling
  • Safe Food Handling Practices
  • Table Bussing
  • Espresso Machine Operation
  • Product Displays
  • Equipment and Store Cleaning
  • Flexibility and Adaptability
  • Customer Relations
  • Customer Service
  • High-Energy Attitude

Affiliations

  • College Student
  • Former Volleyball Player
  • Student Athletic Trainer
  • Honors Member
  • AP Student
  • Member of Multiple School Clubs

Timeline

Server

S&B Burger Joint
12.2022 - Current

Barista

Provision Coffee and Bakery
06.2022 - 12.2022

Food Service Team Member

The Garage Burgers & Beer
01.2021 - 06.2022

High School Diploma -

Putnam City North High School

Psychology

University of Science And Arts of Oklahoma

Psychology

Oklahoma State University - Oklahoma City

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Aiden McHugh