Aiden Poldrugo
Virginia Beach,VA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and teamwork, notably at Hot Topic. Excelled in creating engaging displays that boosted sales and fostered a welcoming environment, enhancing customer loyalty. Skilled in cash register operation and problem-solving, adept at improving operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hot Topic
11.2023 - 08.2024
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
- Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
- Cleaned, closed, and secured store at end of shift.
Server
Cracker Barrell Old Country Store
05.2022 - 11.2022
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
Associate
Walmart
03.2020 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Associate of General Studies - Mathematics Education
Tidewater Community College
Virginia Beach, VA12-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash register operation
- Flexible schedule
- Product knowledge
- Organization
Timeline
Sales Associate
Hot Topic
11.2023 - 08.2024
Server
Cracker Barrell Old Country Store
05.2022 - 11.2022
Associate
Walmart
03.2020 - 04.2022
Associate of General Studies - Mathematics Education
Tidewater Community College
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