Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aiden Self

South Rockwood,MI

Summary

Dynamic retail professional with proven leadership at Lowes Home Improvement, excelling in team management and sales strategies. Recognized for enhancing customer satisfaction through effective problem-solving and strong product knowledge. Skilled in inventory management and power equipment operation, driving operational efficiency and fostering a collaborative work environment.

Overview

1
1
year of professional experience

Work History

Sales Floor Supervisor

Lowes Home Improvment
09.2024 - Current
  • Resolved escalated customer complaints professionally while maintaining company reputation.
  • Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
  • Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
  • Demonstrated product and answered questions for prospective customers.
  • Conducted regular performance evaluations of team members, setting clear expectations for future growth within their roles.
  • Implemented loss prevention measures to minimize shrinkage, contributing to improved profitability margins.
  • Mentored junior staff members, improving overall team productivity and collaboration on the sales floor.
  • Analyzed sales data for informed decision-making regarding product assortment adjustments and pricing strategies.
  • Optimized store layout based on customer traffic patterns, enhancing shopping experience and driving higher conversion rates.
  • Developed strong and lasting rapport to improve customer service and retain valued clients.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Power Washer

Prime LLC
06.2024 - 09.2024
  • Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
  • Improved property appearance through meticulous attention to detail in power washing tasks.
  • Worked with other crew members to plan and complete jobs.
  • Prepared trucks for jobs by loading tools and equipment.
  • Power washed vehicles to make them presentable for auction.

Sales Floor Associate

Lowes Home Improvment
03.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.
  • Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.

Education

High School Diploma -

Airport Senior High
Carleton, MI
06-2023

Skills

  • Keyholder
  • Retail staff management
  • Team management
  • Sales strategies
  • Inventory
  • Strong leadership
  • Power equipment driver
  • Power equipment trainer
  • Problem-solving abilities
  • Safety trainer

Timeline

Sales Floor Supervisor

Lowes Home Improvment
09.2024 - Current

Power Washer

Prime LLC
06.2024 - 09.2024

Sales Floor Associate

Lowes Home Improvment
03.2024 - 09.2024

High School Diploma -

Airport Senior High

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