Aiden Sytsma
Onalaska,WI
Summary
Dynamic and dedicated server with a strong work ethic, honed at Coulee Golf Bowl, delivering exceptional customer service and cash handling expertise. Proven ability to enhance guest engagement and maintain cleanliness standards in high-volume dining environments, fostering repeat business through effective communication and teamwork.
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
6
6
years of professional experience
Work History
Server
Coulee Golf Bowl
Onalaska, WI
05.2024 - 08.2025
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed cash register operations, processing transactions efficiently.
- Maintained cleanliness and organization of dining area to meet health standards.
- Adapted quickly to changing customer demands during peak hours.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Recommended menu items based on customer preferences and dietary restrictions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Crew Member
Chipotle
Onalaska, WI
06.2023 - 09.2023
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Prepared and assembled food items according to established procedures and quality standards.
- Maintained cleanliness and organization of workstations, adhering to health and safety guidelines.
- Operated kitchen equipment efficiently, contributing to smooth daily operations.
- Worked front counter, drive-thru and other areas.
- Engaged with customers to provide menu information and promote special offers, boosting sales opportunities.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Line Cook
Perkins Family Restaurant
Onalaska, WI
01.2020 - 08.2022
- Prepared high-quality meals according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workstations, ensuring compliance with health regulations.
- Collaborated with team members to streamline food preparation processes and reduce wait times.
- Assisted in training new kitchen staff on food safety practices and operational procedures.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Implemented efficient cooking techniques, improving overall kitchen productivity and meal consistency.
- Executed daily menu specials, showcasing creativity while adhering to restaurant standards.
- Supervised line operations during peak hours, ensuring timely service and quality control.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Pizza Maker
Marcos Pizza Franchising, Broomfield
Onalaska, WI
02.2022 - 05.2022
- Prepared and cooked pizzas according to established recipes and quality standards.
- Operated kitchen equipment, including ovens, mixers, and cutting tools safely and efficiently.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted in inventory management by tracking ingredient usage and reporting shortages.
- Collaborated with team members to ensure timely order completion during peak hours.
- Adapted to changing menu items and customer preferences to enhance customer satisfaction.
- Implemented best practices for food safety, resulting in improved compliance scores during inspections.
Education
High School Diploma -
Onalaska High School
Onalaska, WI05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- High volume dining
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Professional Working
German
Limited Working
Interests
I enjoy philosophy, economics, theology, business and psychology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Coulee Golf Bowl
05.2024 - 08.2025
Crew Member
Chipotle
06.2023 - 09.2023
Pizza Maker
Marcos Pizza Franchising, Broomfield
02.2022 - 05.2022
Line Cook
Perkins Family Restaurant
01.2020 - 08.2022
High School Diploma -
Onalaska High School