Aidet Malta
Palmdale,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Senior Lead Teller
Logix Fcu
Palmdale, CA
11.2016 - 07.2023
- Welcomed patrons at front desk and engaged in friendly conversations while conducting check-in process.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Drafted professional business documents, spreadsheets and correspondence.
- Input customer data into reservation systems and updated to reflect room changes.
- Greeted customers, answered general questions and directed to appropriate locations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Explained account information to customers in detail as needed.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Followed up on requests from customers in a timely manner.
Clerk
City Hall Santa Clarita
Santa Clarita
01.2016 - 06.2016
- Organized and maintained filing systems for confidential documents.
- Prepared deposits according to established procedures.
- Maintained inventory levels of office supplies and equipment as needed.
- Verified accuracy of all paperwork prior to submission for processing.
- Scanned documents into digital formats ensuring accuracy of content.
- Communicated with customers and employees to answer questions or explain information.
Education
Certification - Administrative Assistance and Secretarial Science
Av Adult Education
Lancaster, CASkills
- Administrative tasks
- Customer Satisfaction
- Fluency In Spanish
- Verbal and writing communication
- Supply tracking
- Prioritization
Timeline
Senior Lead Teller
Logix Fcu
11.2016 - 07.2023
Clerk
City Hall Santa Clarita
01.2016 - 06.2016
Certification - Administrative Assistance and Secretarial Science
Av Adult Education
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