Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brittany Guzman

Fort Worth,TX

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Senior Lead Teller

Chase Bank
06.2005 - 05.2014
  • Identified potential needs through observation, questioning and listening.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Mentored newly hired team members on appropriate responses to patron questions.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Teller Quarterly Audits
  • Vault custodian handling large sums between tellers
  • Preparing cash shipments
  • Customer service
  • High transaction volume cash deposits, withdrawals and payments.

Assistant Manager

Chase Bank
09.2010 - 06.2011
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Education

High School Diploma -

Amon Carter Riverside High School
Fort Worth, TX
05.2007

Skills

  • Product Sales
  • Teller Auditing
  • Staff Management
  • Teller Transactions
  • Teller Training
  • Honest and Trustworthy
  • Vault Balancing
  • Change Orders
  • Attention to Detail
  • Security Procedures
  • Customer Loyalty
  • Team Leadership
  • Check Cashing
  • Cash Counting
  • Travelers Checks
  • Customer Experience
  • Transaction Processing
  • Vault Buying and Selling

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Chase Bank
09.2010 - 06.2011

Senior Lead Teller

Chase Bank
06.2005 - 05.2014

High School Diploma -

Amon Carter Riverside High School

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Brittany Guzman