Summary
Overview
Work History
Education
Skills
Timeline
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Aiesha Rios

University Park,PA

Summary

Cheerful server offering experience in a fast-paced and long-order restaurant settings. Promotes customer comfort and enhanced experiences by fulfilling requests and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

3
3
years of professional experience

Work History

Restaurant Server

The Hershey Bistro
02.2021 - Current
  • Managed 6-8 table sections and attended to an average of 30 customers at a time
  • Engaged in multiple roles in one shift to promote teamwork and efficiency when there was limited staff
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Bio-Behavioral Health

Pennsylvania State University
University Park, PA
05.2027

High School Diploma -

Elizabethtown Area Senior High School
Elizabethtown, PA
05.2023

Skills

  • Dining Area Maintenance
  • Order Taking
  • Customer Satisfaction
  • POS System Operation
  • High-Volume Dining
  • Guest Relations Management
  • Tableside Service
  • Order Management

Timeline

Restaurant Server

The Hershey Bistro
02.2021 - Current

Bio-Behavioral Health

Pennsylvania State University

High School Diploma -

Elizabethtown Area Senior High School

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Aiesha Rios