Aikena (Gia)
Seattle,WA
Summary
Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Thousand Tales
08.2023 - 09.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier
Numero Uno Pizza
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Operator
RINGO Trade
05.2022 - 11.2022
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Provided on-the-job training to newly hired workers and team members.
- Performed quality checks to identify finish discrepancies.
Hostess, Server
TOKYO-CITY
09.2021 - 04.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Served food and beverages promptly with focused attention to customer needs.
Education
Osh SAPAT “Kurmanjan Datka” High School
Skills
- Credit and Cash Transactions
- Menu Memorization
- Cash Handling
- Phone Inquiries
- To-Go Order Preparation
Languages
- English, Russian, Turkish, Kyrgyz, Uzbek, Kazakh
Timeline
Server
Thousand Tales
08.2023 - 09.2023
Cashier
Numero Uno Pizza
05.2023 - 08.2023
Operator
RINGO Trade
05.2022 - 11.2022
Hostess, Server
TOKYO-CITY
09.2021 - 04.2022
Osh SAPAT “Kurmanjan Datka” High School