BERLIN ZUNIGA
Rancho,CA
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
2027
2027
years of professional experience
Work History
Server
Studio FOUR29
Upland, CA
2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu offerings and service standards.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Managed cash register operations, processing transactions accurately and efficiently.
SERVER
Captains Grill
Upland, CA
08.2023 - 12.2025
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Used focus and memorization skills to keep track of tables and remember orders.
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
- Greeted and accommodated guests, building positive experience from first interaction.
- Memorized menu to help diners make informed meal choices.
- Processed payments and completed register transactions accurately.
- Delivered customer checks and securely processed credit card or cash payments.
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
CASHIER/PREP/COOK
The Brick Your Neighborhood Deli
Pomona, CA
09.2022 - 08.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Verified freshness of food and ingredients by checking for quality and rotating stock.
- Assisted with prepping ingredients for a variety of menu items.
- Put food in designated containers and storage to prevent spoilage.
- Peeled and cut fruits and vegetables to prepare for cooking or serving.
- Sliced, cut, or ground meat, poultry and seafood to prepare for cooking.
SERVER
Olive Garden
Ontario, CA
11.2016 - 08.2022
- Jotted down customer orders and promptly delivered food and drinks.
- Memorized menu to help diners make informed meal choices.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Delivered customer checks and securely processed credit card or cash payments.
- Exercised focus and concentration to keep track of tables and remember orders.
- Assessed guest demeanor and identified negative behavior, addressing with manager.
- Attended company and restaurant required trainings and meetings, improving skills.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Greeted and accommodated guests, building positive experience from first interaction.
CASHIER/FOOD PREP/COOK
The Deli
Rancho Cucamonga, CA
04.2015 - 06.2020
- Maintained clean, organized cook station in compliance with company standards, procedures, and sanitation requirements.
- Diced, sliced, and cut vegetables for use in dishes.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Stored and rotated food products properly, maintaining freshness.
- Prepared soups, salads, and sandwiches.
- Provided efficient and courteous service to customers.
- Cooked food according to recipes set by establishment.
CASHIER
Target
Rancho Cucamonga, CA
03.2014 - 04.2020
- Operated cash register and accurately processed payments, returns, and exchanges.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Developed strong customer service skills by providing efficient and accurate service.
- Delivered exceptional customer service at all points of contact.
Education
ASSOCIATE IN FINE ARTS (A.F.A.) - FILM
ELAC College
East Los Angeles, CA06.2019
HIGH SCHOOL DIPLOMA - undefined
Orangewood High School
Redlands, CA05.2010
Skills
- Menu Memorization and Presentation
- Team Player
- Order Accuracy and Delivery
- Natural Leadership
- Daily Specials Memorization
- Product Knowledge
- Credit and Cash Transactions
- Food Presentation Talent
- Cleaning and Organization
- Transactions and Cash Handling
- Warm and Friendly
- Anticipating Guest Needs
- Sales Expertise
- Issue Resolution
- Cash Register Systems
- Refunds and Exchanges
- Food Preparation and Safety
- Stocking and Replenishing
Timeline
SERVER
Captains Grill
08.2023 - 12.2025
CASHIER/PREP/COOK
The Brick Your Neighborhood Deli
09.2022 - 08.2023
SERVER
Olive Garden
11.2016 - 08.2022
CASHIER/FOOD PREP/COOK
The Deli
04.2015 - 06.2020
CASHIER
Target
03.2014 - 04.2020
ASSOCIATE IN FINE ARTS (A.F.A.) - FILM
ELAC College
HIGH SCHOOL DIPLOMA - undefined
Orangewood High School
Server
Studio FOUR29
2025 - Current