Ailaney Duenas
Kihei
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Cafe O'lei Restaurants
Kihei
11.2025 - Current
- Greeted and welcomed guests upon arrival at Café O'Lei Restaurants.
- Managed reservations and seating arrangements efficiently during peak hours.
- Tracked seated guests and available seating using computer-based and mobile reservation software. (Open Table)
- I greeted customers and escorted them to their tables.
- Collaborated with team members to ensure smooth dining room operations.
- Answered telephone to provide dining information and take reservations.
- Facilitated guest expectations by communicating information on hours and wait times.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Nursing Home Volunteer
Maui Adult Day Care Center
Kihei
08.2023 - 01.2024
- Provided companionship to enhance residents' emotional well-being.
- Assisted seniors with daily activities and personal care.
- Supported staff with organizing supplies and maintaining cleanliness.
- Communicated effectively with residents to understand their needs.
- Observed resident behavior and reported concerns to staff members.
- Assisted nursing home staff with providing meals to residents.
Education
GED -
Penn Foster Career School
Scranton, PA05-2026
Skills
- Customer service
- Team collaboration
- Dining customer service
- Greeting guests
- Reservation planning
- Guest seating rotation
- Table management
- Dining room management
- Waitlist management
- Multi-line telephones
- Table assignment accuracy
- Take-out service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Restaurant Hostess
Cafe O'lei Restaurants
11.2025 - Current
Nursing Home Volunteer
Maui Adult Day Care Center
08.2023 - 01.2024
GED -
Penn Foster Career School