Aileen Martinez
Ross Dress for Less
Galveston,TX
7
years of professional experience
Dedicated professional with expertise in customer service and time management. Known for fostering positive customer interactions and facilitating smooth transactions, ready to leverage skills for enhancing business growth.
Work History
Sales Associate
2 Years 1 Month- Maintaining the store well organized
- achieving sales goals
- cashiering, provide exceptional customer service by greeting and assisting customers
- unload delivery truck and inspect incoming shipments for quality and accuracy
- do trainings for new employees.
- Developed strong rapport with customers and created a positive impression of business.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
4 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize store layout and accessibility.
- Fitting room and help customers find what they need
- General warehouse maintenance
- Cash handling
- Check out customers and make transactions fast and smooth to make sure they return.
Store Leader
1 Year 8 Months- Coordinated with management on promotional events to increase customer engagement and foot traffic.
- Cash office
- Financial reports
- Payroll
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Led team performance improvement through motivational leadership and strong training delivery.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Crew Team Member
3 Years 10 Months- Assisted in training new crew members on operational procedures and safety protocols.
- Handled cash transactions accurately, balancing registers at end of shifts.
- Operated kitchen equipment efficiently, preparing food items to meet quality standards.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
GED
Skills
Customer service
Upselling and cross selling
Business development
Teamwork and collaboration
Inventory management
Customer relationship management
Sales strategy
Product recommendations
Timeline
Sales Associate
Ross Dress for Less
09.2024 - CurrentRead More
Sales Associate
Marshalls & HomeGoods
09.2024 - 01.2025Read More
Store Leader
The Children's Place Outlet
07.2022 - 03.2024Read More
Crew Team Member
Wendys Resturant
02.2020 - 12.2023Read More
Galveston College
GED
Read More