Ailene Laguna
San Jose,CA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
1
1
year of professional experience
Work History
Shift Lead
Taco Bell
12.2023 - Current
- Maintain clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Complete store opening and closing procedures and balanced tills.
- Keep employees operating productively and working on task to meet business and customer needs.
- Help store management meet standards of service and quality in daily operations.
- Evaluate employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
- Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Cashier
Taco Bell
05.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Mt.Pleasant High School
San Jose CA 06.2021
High School Diploma -
Sillicon Valley Career Technical Education
San Jose, United States06.2021
Skills
- Team motivation
- Problem Solving
- Fast learner
- Great at multi-tasking
- Bilingual
- Decision-making capabilities
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Taco Bell
12.2023 - Current
Cashier
Taco Bell
05.2023 - 11.2023
High School Diploma -
Mt.Pleasant High School
High School Diploma -
Sillicon Valley Career Technical Education