Aime Valdes
Ocala,FL
Summary
Highly experienced Medical Assistant with 13 years of professional experience in Primary Care healthcare settings. Certified and formally trained since 2013, with a strong background in clinical and administrative operations. Recognized for exceptional performance and progressively promoted to Lead Medical Assistant and later to Administrative Assistant as a result of outstanding leadership, organization, and operational excellence. Proven expertise in scheduling, patient coordination, data entry, customer service, team coordination. Committed to delivering high-quality patient care while optimizing office workflow and supporting organizational goals.
Overview
11
11
years of professional experience
Work History
*Promoted - Center Admin Assistant
Caremax Medical Centers
08.2024 - 01.2025
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information for over 1500 patient's membership.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
Lead Registered Medical Assistant
Caremax Medical Centers
06.2023 - 08.2024
- Hired as a Registered medical assistant and later promoted to Team Lead for outstanding performance.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Managed the efficient flow of medical supplies by monitoring inventory levels, placing orders when necessary, and organizing storage areas systematically.
- Assisted in training new Medical Assistants on back-office policies and procedures for a smooth integration into the team.
- Provided exceptional customer service to patients while addressing their concerns with empathy and professionalism.
Registered Medical Assistant
Physician Care Centers - Semoran
09.2022 - 06.2023
- Assisted healthcare providers with patient examinations and documentation.
- Managed patient scheduling and follow-up appointments efficiently.
- Prepared examination rooms, ensuring compliance with sanitation protocols.
- Administered vaccinations and performed basic lab tests under supervision.
Registered Medical Assistant
DNF Medical Center (Dissolved)
09.2019 - 09.2022
- Collected and processed patient information for accurate medical records.
- Educated patients on treatment plans and preventive care measures.
- Coordinated communication between patients and medical staff effectively.
- Maintained inventory of medical supplies, optimizing resources and availability.
Registered Medical Assistant
Lahen's Medical Center (Dissolved)
08.2013 - 09.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Education
Diploma - Medical Assistant
Everest University
Orlando, FL11.2014
Skills
- HIPAA regulations knowledge
- Service excellence
- Strong understanding of medical terminology
- Electronic medical records management
- Healthcare documentation practices
- Specimen handling skills
- Advanced communication in English and Spanish
- Clerical assistance
- Problem-solving skills
- Office operations management
- Data entry management
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
*Promoted - Center Admin Assistant
Caremax Medical Centers
08.2024 - 01.2025
Lead Registered Medical Assistant
Caremax Medical Centers
06.2023 - 08.2024
Registered Medical Assistant
Physician Care Centers - Semoran
09.2022 - 06.2023
Registered Medical Assistant
DNF Medical Center (Dissolved)
09.2019 - 09.2022
Registered Medical Assistant
Lahen's Medical Center (Dissolved)
08.2013 - 09.2019
Diploma - Medical Assistant
Everest University