Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Administrative Assistant III
Capital City Bank
Macon, GA
05.2014 - 09.2024
Provided lending and administrative support to the management team of the Community President, Commercial Banker and Community Business Bankers and their lending portfolios.
I am registered with NMLS #1197828
Taking and preparing loan applications for credit approval; disbursing approved loans; providing client services related to the lender's consumer, Commercial and real estate loan clients.
Processing of loan payments and line of credit advances, communications with clients who were past due on payments
Support the Lender's business development efforts
Worked under minimal supervision, responsible for completing tasks efficiently and accurately, ensuring that service expectations are met and exceeded.
Ability to work in fast-paced team environment, handle multiple tasks and prioritize work
Strong PC skills
Mortgage Loan Officer and Processor
SunTrust Mortgage
Macon, GA
08.2010 - 10.2023
Worked closely with clients on their mortgage loan process from application to closing.
Reviewed Tax Returns and Personal Financial Statements along with Bank Statements to determine qualifying income and any potential red flags prior to underwriting
Education
Northeast High School
Macon, GA
Macon State College
Macon, GA
Skills
Proficient knowledge of MS Word, Outlook and Excel
Proficiency in the following banking systems; Silverlake, Jack Henry, Abrigo and Decision Pro
Excellent client service skills
Ability to analyze situations to determine solutions and resolve problems
Accomplishments
Received the Star Summit Award in 2022 from Capital City Bank. Less than fifty associates across the bank footprint are selected to receive the Star Summit Award for their outstanding performance. The associate is awarded a 3-day trip and recognition at an awards ceremony.
Affiliations
I have volunteered multiple times with the Capital City Bank Corporate team to participate in the Macon Area Habitat for Humanity, National Women Build.
I am the videographer and score keeper for my daughter's travel softball team
References
Quinn Rolfes, VP Capital City Bank (478) 808-8547
Mary Lynn Michael, BTBB Architects (478) 719-1906
Attorney Lars Anderson (478) 335-5653
Timeline
Administrative Assistant III
Capital City Bank
05.2014 - 09.2024
Mortgage Loan Officer and Processor
SunTrust Mortgage
08.2010 - 10.2023
Northeast High School
Macon State College
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