Aimee Goodman
Lodi,CA
Summary
Proven track record of enhancing efficiency and reducing waste at A. G. Spanos Companies, showcasing meticulous attention to detail and strong problem-solving skills. Excelled in office management and customer service, significantly improving team productivity and client satisfaction. Achieved recognition for outstanding contribution to property title research, demonstrating expertise in documentation and reporting.
Overview
8
8
years of professional experience
Work History
Executive Administrative Assistant
A. G. Spanos Companies
Stockton, CA
11.2012 - 03.2018
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Scheduled appointments and handled calenders for senior leadership.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Organized and updated schedules for executives.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Implemented updated policies and practices for organization and monitored effect.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Updated and maintained confidential databases and records.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Worked with senior management to initiate new projects and assist in various processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Created and managed office systems to efficiently deal with documentation.
- Screened personal and business calls and directed to appropriate party.
- Wrote reports, executive summaries and newsletters.
Property Title Researcher
First American Title Insurance Co
Roseville, CA
04.2010 - 11.2012
- Played a key role in reducing company liability by identifying fraudulent activity during the title research process.
- Performed extensive due diligence to identify potential risks or complications related to specific properties'' titles or ownership history.
- Contributed to company growth by consistently meeting deadlines and exceeding customer expectations for quality workmanship.
- Streamlined research processes for quicker turnaround times, utilizing public records databases and online resources.
- Collaborated closely with underwriters to ensure accurate assessments of risk associated with each transaction.
- Reduced errors in reports by meticulously reviewing all property data before submitting results to clients.
- Provided exceptional customer service through timely responses to inquiries and offering professional advice when needed.
- Exceeded performance metrics set forth by management, resulting in recognition for outstanding contribution to the team.
- Maintained a high level of accuracy in document preparation, ensuring all required information was included for smooth transactions.
- Efficiently managed multiple projects concurrently without compromising attention to detail or quality of work output.
- Enhanced client satisfaction by promptly and accurately completing title searches, recording documents, and addressing discrepancies.
- Increased efficiency in researching historical ownership records through the use of advanced search techniques and tools.
- Expedited closings by effectively communicating with multiple parties, including lenders, real estate agents, and buyers.
- Assisted clients with understanding their title reports, answering questions and offering guidance throughout the process.
- Demonstrated expertise in various property types, enabling comprehensive research for both residential and commercial properties.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Researched ownership interests and liens on real estate properties.
- Utilized various online databases and public land records to verify ownership information.
- Assisted in preparation of title insurance policies and title commitments.
- Drafted title abstracts and legal documents for real estate transactions.
- Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
- Examined land records and identified potential problems with title search results.
- Created legal documents such as deeds, mortgages and leases based on title search results.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Examined and verified Number titles weekly.
Education
Early Childhood Education
San Joaquin Delta College
Stockton, CASkills
- Expense Reporting
- Customer Service
- Office Management
- Information confidentiality
- File Management
- Calendar Management
- Event Coordination
- Documentation And Reporting
- Maintaining Schedules
- Travel Planning
- Travel Arrangements
- Scheduling
- Document Preparation
- Spreadsheet tracking
- Meeting Support
- Quality Control
- Business Correspondence
- Schedule Management
- Administrative Support
- Executive Support
- Office Administration
- Interpersonal Communication
- Meticulous attention to detail
- Customer Service-Oriented
- Phone Etiquette
- Strong Problem Solver
- Professional and mature
- Filing and data archiving
- Excel spreadsheets
- Schedule & calendar planning
- Multi-line phone proficiency
- Resourceful
- Database Management
- File Organization
- Invoice Processing
- Business Administration
- Mail handling
- Task Delegation
- Legal administrative support
- Proofreading
- Appointment Setting
- Mail Management
- Extensive vocabulary
- Report Writing
- Problem-Solving
- Documentation and Recordkeeping
- Work Prioritization
- Reliable and Responsible
- Visitor Greeting
- Team Coordination
- Critical Thinking
- Time Management
- Work Coordination
- Honest and Dependable
- Analytical Thinking
- Invoice Preparation
- Goal Minded
- Administrative Policies
- Meeting Scheduling
Timeline
Executive Administrative Assistant
A. G. Spanos Companies
11.2012 - 03.2018
Property Title Researcher
First American Title Insurance Co
04.2010 - 11.2012
Early Childhood Education
San Joaquin Delta College