Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aimee Hernandez

Clinton,OK

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Spirit Halloween
08.2025 - 11.2025
  • Assisted customers in locating products and provided information on promotions.
  • Maintained clean and organized sales floor to enhance customer experience.
  • Processed transactions accurately using POS system, ensuring efficient checkout.
  • Collaborated with team members to achieve daily sales goals and improve store performance.

Sales Clerk

Our Liquor Store
12.2024 - 02.2025
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained organized merchandise displays to enhance customer experience.
  • Stocked shelves efficiently, ensuring product availability and freshness.

Sales Associate

Dollar General
06.2024 - 10.2024
  • Monitored inventory levels and restocked merchandise to meet customer demand.
  • Handled customer inquiries and resolved issues promptly, enhancing satisfaction levels.
  • Participated in store merchandising efforts, contributing to attractive product displays.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Assistant

Picante Grill
02.2021 - 05.2024
  • Assisted in managing daily operations to ensure efficient service delivery.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

Education

Business Technology - Administrative Assistant

Western Technology Center
Burns Flat, OK
05-2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Certification

  • Administrative Assistant Fundamentals, Certificate - June 2026
  • General Secretary, Certificate - June 2026
  • General Receptionist, Certificate - June 2026
  • Office Skills 101, Certificate - June 2026
  • Soft Skills, Customer Service, & Remote Work, Certificate - May 2025

Languages

Spanish

Timeline

Sales Associate

Spirit Halloween
08.2025 - 11.2025

Sales Clerk

Our Liquor Store
12.2024 - 02.2025

Sales Associate

Dollar General
06.2024 - 10.2024

Assistant

Picante Grill
02.2021 - 05.2024

Business Technology - Administrative Assistant

Western Technology Center