Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aimee Jones

Lula,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Pharmacy Technician

Lula Pharmacy & Foothills Gift Shop
Lula, GA
09.2023 - Current
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Organized work areas so that everything was easily accessible when needed.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Customer Service Staff

Publix
Gainesville, GA
03.2019 - Current
  • Delegate employees to tasks and front end coordination
  • Premier customer service including customer complaints, returns, complex Western Union transactions and troubleshooting, money orders, lottery transactions
  • Closing back office including counting down day’s worth of store income, depositing, accessing safe to remake tills, preparing store for opening next day
  • Maintain stringent COVID-19 sanitizing protocols to ensure safety.

Cashier

Publix
Gainesville, GA
02.2017 - 03.2019
  • Providing exquisite service and strong interpersonal communication
  • Point of sale, efficiently processing transactions
  • Recommending products and services, answering customer inquiries
  • Dependable, attentive, adaptable to front end needs.

Cashier

Publix
Jacksonville, FL
11.2012 - 01.2017
  • Uphold company’s mission to passionately focus on customer value
  • Organize till, maintain cleanliness and appearance of register and belt
  • Train other employees on cashiering and bagging.

Cashier

Walmart
Jacksonville, FL
08.2009 - 03.2010
  • Point of sale and customer service
  • Replenish product and organize displays.

Cashier

Walmart
Gainesville, GA
08.2008 - 03.2010
  • Learned operation of register, belt equipment, stocking of merchandise displays
  • Fast, friendly customer-oriented transactions and service.

Education

East Hall High School
01.2006

Skills

  • 55 WPM
  • Tech-savvy, enjoy designing website layouts
  • Dynamic customer service and problem solving
  • Proficient at Microsoft Word
  • Insurance Verification
  • Workflow Optimization
  • Billing Support
  • Medication Dispensing
  • Prescription Filling
  • Insurance Billing
  • Labeling Prescriptions
  • Resolving Customer Issues
  • Processing Payments
  • Friendly, Positive Attitude
  • Critical Thinking
  • Problem-Solving
  • Supervision and Leadership
  • Excellent Communication
  • Scheduling
  • Complaint Handling
  • Staff Training

Timeline

Pharmacy Technician

Lula Pharmacy & Foothills Gift Shop
09.2023 - Current

Customer Service Staff

Publix
03.2019 - Current

Cashier

Publix
02.2017 - 03.2019

Cashier

Publix
11.2012 - 01.2017

Cashier

Walmart
08.2009 - 03.2010

Cashier

Walmart
08.2008 - 03.2010

East Hall High School

Similar Profiles

CREATE PROFILE
Aimee Jones