Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aimee Martinez

Jarrell

Summary

Detail-oriented Patient Service Specialist with expertise in appointment scheduling, insurance verification, and effective communication. Committed to enhancing patient experiences and facilitating seamless interactions between patients and medical staff.

Overview

3
3
years of professional experience

Work History

Patient Service Specialist

Baylor Scott & White
Temple
07.2026 - Current
  • Verified patient insurance information for eligibility and coverage.
  • Scheduled appointments using electronic health record systems.
  • Managed patient inquiries via phone and in-person interactions promptly.
  • Coordinated communication between patients and medical staff effectively.

Patient Service Representative

Texas Orthopedics Sports and Rehabilition
Austin
08.2025 - 06.2026
  • Handled patient inquiries via phone, email, and in-person interactions.
  • Assisted patients with scheduling appointments and managing calendars.
  • Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
  • Coordinated insurance verification processes for patient coverage and benefits.
  • Supported administrative tasks such as maintaining patient records and files.

Front Desk Receptionist

Leander Pediatric Dentistry
Leander
11.2023 - 02.2025
  • Managed appointment scheduling and coordinated patient flow efficiently.
  • Greeted patients warmly and provided information about dental services.
  • Handled incoming calls and directed inquiries to appropriate staff members.
  • Assisted families with insurance verification and billing inquiries.

Education

Texas License - Esthetics

Avenue Five Institue
Austin
01-2025

GED -

Gateway Tech High School
Georgetown, TX
05-2010

Associate of Applied Science - Integrative Health

American College of Healthcare Sciences
Online
07-2026

Skills

  • Electronic health records
  • Appointment scheduling
  • Insurance processing
  • Patient flow management
  • Administrative support
  • Customer service
  • Effective communication

Timeline

Patient Service Specialist

Baylor Scott & White
07.2026 - Current

Patient Service Representative

Texas Orthopedics Sports and Rehabilition
08.2025 - 06.2026

Front Desk Receptionist

Leander Pediatric Dentistry
11.2023 - 02.2025

Texas License - Esthetics

Avenue Five Institue

GED -

Gateway Tech High School

Associate of Applied Science - Integrative Health

American College of Healthcare Sciences
Aimee Martinez