Aimee Overstreet

Personable, reliable, motivated and patient-oriented Dental Assistant/customer service provider/care in the community dental clinical note and treatment request placement, prior service Army Reserve Veteran with knowledge of mental health and substance abuse/alcohol addiction. Offering years of experience providing tactful and effective communication by phone, in person, and in writing. Quick to build relationships and successful in easing anxiety with a listening ear with a calm, reassuring voice. Always ready to help out, to do more than just what is expected and lend a hand to see others on our team succeed and excel and to give help and support to the Veterans that I choose daily to make sure they know they are not alone. Advanced knowledge of the technical healthcare process as it relates to access to patient care. Passionate about providing the best care needed to get our Veterans the best care possible. Knowledge of policies and procedures associated with care in the community activities that include: administrative patient support cycles, follow-up care, provider changes and availability. Able to effectively organize and prioritize work load to get tasks done in a timely manner as well as being able to give our Veterans the proper care they deserve. Able to collaborate and communicate with many different types of providers to ensure proper medical and dental care is met and provided. Possess knowledge of the technical health care process. Knowledgeable in medical and dental terminology used by clinicians.