Aimee Torres
Houston,TX
Summary
High-energy Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
2
2
years of professional experience
Work History
Host
Brenner's Steakhouse
08.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
Tan McDonald
Briscoe Manor
01.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Server
The Rouxpour Restaurant & Bar
07.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Mortan Ranch High School
Katy, TX05.2023
Skills
- Table Setting
- Food Running
- Table Bussing
- Food Delivery
- Guest Engagement
- Safe Food Handling
- Strong Work Ethic
- Liquor, Wine, and Food Service
- Cash Handling
- Menu Memorization
- Customer service
- Effective time management
- Team player mentality
- Adaptable to change
- Detail-oriented
- Professional appearance
- Exceptional communication
Timeline
Host
Brenner's Steakhouse
08.2024 - Current
Tan McDonald
Briscoe Manor
01.2024 - Current
Server
The Rouxpour Restaurant & Bar
07.2023 - Current
High School Diploma -
Mortan Ranch High School
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