Aimee Tuell
Spring Hill,KS
Summary
Dynamic and professional individual with a proven track record at Community America Credit Union. Adeptly blends hard skills in financial transactions with soft skills in client relations. Demonstrated excellence in fostering loyalty through personalized services and mentoring teams for peak performance. Known for quick learning, being detail-oriented, and skilled at boosting sales while ensuring high levels of client satisfaction.
Overview
18
18
years of professional experience
Work History
Hairstylist
Self Employed
10.2007 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Organized sales area and work station to showcase products and boost sales.
Personal Banker
Community America Credit Union
12.2008 - 10.2019
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Cross-sold bank products and services to meet customer needs and provide options.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
Team Lead Sales Associate
Sally Beauty Supply
07.2006 - 12.2012
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
- Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
- Conducted regular team meetings to review progress, address challenges, and set goals for continued growth.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Attended monthly sales meetings and quarterly sales trainings.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Cosmetology
Z Cosmetology
Lawrence, KSSkills
- Quick learner
- Detail-orientated
- Customer consultation
- Highly motivated self-starter
Timeline
Personal Banker
Community America Credit Union
12.2008 - 10.2019
Hairstylist
Self Employed
10.2007 - Current
Team Lead Sales Associate
Sally Beauty Supply
07.2006 - 12.2012
Cosmetology
Z Cosmetology