Summary
Overview
Work History
Education
Skills
Timeline
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Aimee Maxton

Leavenworth

Summary

Dynamic and detail-oriented professional with a proven track record in customer service at Genesis Health Clubs. Skilled in time management and proficient in POS systems, I excel at enhancing guest satisfaction and training team members to deliver exceptional service. Committed to maintaining a welcoming environment and resolving member inquiries effectively.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Genesis Health Clubs
04.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and cleaned front desk and shake bar area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Provided hands on training and guidance to front desk employees to enhance performance and customer service.
  • Support members in resolving their past due balances and ensure their accounts are up to date.
  • Provide members and non members with assistance via phone.

Server

Buffalo Wild Wings
08.2022 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Custodian

First United Methodist Church
08.2020 - 04.2022
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Education

Associate Degree in Psychology - Psychology

University of Saint Mary
Leavenworth
08-2023

High School Diploma -

Chanute High School
Chanute
05-2022

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Proficient in using POS system
  • Facility opening and closing
  • Guest satisfaction
  • Inventory management

Timeline

Front Desk Receptionist

Genesis Health Clubs
04.2023 - Current

Server

Buffalo Wild Wings
08.2022 - 01.2023

Custodian

First United Methodist Church
08.2020 - 04.2022

Associate Degree in Psychology - Psychology

University of Saint Mary

High School Diploma -

Chanute High School

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Aimee Maxton