Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Washington Regional Urgent Care
Springdale, AR
01.2024 - 06.2024
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Patient Care Technician
Middleton Rehab Facility
New Albany, OH
06.2023 - 01.2024
Provided direct patient care and assistance to healthcare team members.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Assisted with patient transfers from bed to wheelchair or strher as needed.
Provided emotional support for patients and families during difficult times.
Collected specimens such as urine samples for testing purposes according to established protocols.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Responded to bell or light signal calls to assist patients with needs.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Provided physical support to assist patients with bathing, dressing and toileting.
Turned and repositioned bedridden patients to prevent bedsores.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Daycare Teacher
Goddard School
New Albany, OH
06.2022 - 06.2023
Created a positive, nurturing environment for young students.
Supervised children during meal times, playtime, and other activities.
Assisted with toilet training and diaper changing when necessary.
Supervised circle time, free play, outside play and learning and developmental activities.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Taught children foundational skills in colors, shapes and letters.
Read aloud and played alphabet games to encourage early literacy.
Developed and enforced positive strategies to encourage good behavior.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Read stories to children and taught painting, drawing and crafts.