John Garvin
Kansas City,KS
Summary
Versatile professional with extensive experience in kitchen management, food safety, and client service across restaurants, markets, and pest control. Demonstrated ability to lead teams, manage budgets, and maintain compliance with health regulations. Skilled in client education, operational efficiency, and fostering positive team environments in both culinary and service roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Receptionist
KVC Behavioral Healthcare
Olathe, KS
10.2025 - Current
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Transcribed phone messages and relayed to appropriate personnel.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
Pest Control Technician
Pete's Pest Control
Kansas City, KS
07.2025 - 08.2025
- Performed pest control inspections and treatments for residential, commercial, and multi-family properties, ensuring effective pest elimination
- Educated clients on service preparation, treatment process, and long-term pest prevention strategies, increasing customer satisfaction
- Maintained accurate service documentation and detailed notes for each job, supporting compliance and efficient follow-up
- Managed daily schedule and routes efficiently, ensuring 100% of appointments were completed on time
- Communicated clearly with clients regarding service timelines and follow-ups, improving client retention
- Followed all safety procedures and maintained clean, organized vehicles and equipment, reducing workplace incidents
- Worked independently in various environments and weather conditions, frequently lifting up to 50 lbs and navigating stairs and long distances to complete jobs efficiently
School Chef
Kiddi Kollege
Lenexa, KS
10.2024 - 06.2025
- Planned and prepared nutritious and appealing meal options for the school, focusing on seasonal ingredients and dietary restrictions to promote student health
- Monitored food stock levels to minimize waste while balancing the need for freshness in meal prep, reducing food waste by optimizing inventory
- Maintained sanitation and safety standards as required by law, ensuring 100% compliance with all health regulations
- Led a cooking class for the older children in the school, fostering their culinary skills and encouraging healthy eating habits
- Managed kitchen inventory and ordering processes to ensure all necessary supplies were always on hand, reducing average spending to fit within the monthly budget
Store Chef
New Seasons Market
Portland, OR
08.2021 - 06.2024
- Planned and organized recipe selections and menu changes, ensuring a diverse and appealing menu for customers, resulting in increased customer satisfaction
- Monitored inventory and maintained waste goals, implementing strategies to enhance sustainability initiatives within the kitchen and reduce waste
- Coordinated with the purchasing team to analyze ingredient pricing trends, ensuring budget-friendly selections without compromising quality
- Ensured food quality and presentation consistency while adapting to customer feedback and seasonal changes, improving repeat business
- Enhanced staff capabilities through ongoing training programs to foster professional development and improve overall team performance
- Evaluated team performance and provided feedback to support professional development, increasing team productivity
- Ensured all kitchen operations adhered to safety and sanitation standards, fostering a culture of food safety awareness among staff
- Oversaw food safety compliance, meeting all health regulations to maintain a safe cooking space
- Took on departmental manager responsibilities temporarily, succeeding in team dynamics and operational challenges during the interim period
Kitchen Supervisor
Salt and Straw Ice Cream
Portland, OR
09.2019 - 07.2021
- Supervised daily kitchen operations to ensure high-quality product preparation and adherence to safety protocols, maintaining consistent product standards
- Maintained food production schedules and sanitation standards to ensure a clean and efficient work environment
- Oversaw scheduling and work assignments to ensure proper coverage and efficiency during peak service times, reducing wait times
- Trained new employees on food safety standards and kitchen procedures, ensuring compliance with regulations and reducing onboarding time
- Managed inventory systems to maintain accurate stock levels and prevent shortages or overstock situations
- Participated in recipe research and development for new and seasonal flavors, contributing to menu innovation
- Participated in weekly team meetings to discuss menu changes and operational improvements, supporting continuous process enhancement
Manager on Duty (MOD) / Line Cook
Limestone Pizza
Lawrence, KS
04.2017 - 08.2019
- Developed and researched seasonal menus and cooked from scratch, ensuring high standards of food safety and hygiene
- Directed daily kitchen operations and trained new employees, promoting a collaborative team environment to enhance service quality
- Operated wood-fired pizza oven and maintained all equipment to ensure consistent quality of food production
- Assisted in preparing and cooking food to ensure timely delivery and high-quality dishes for customers
Education
High School Diploma -
Lawrence Free State High School
Lawrence, KS06-2012
Skills
- Customer service
- Service Documentation
- Catering
- Communication skills
- Food Preparation
- Problem Solving
- Team Building
- Conflict Resolution
- Customer Relationship Management
- Inventory Management
- Regulatory Compliance
- Leadership Skills
- Food Production
- Food Safety
- Client Education
- Technologies: Microsoft Word; Microsoft Excel; Inventory management systems; Expense Tracking Tools
- Cash handling
- Pest Identification
- Quality Control
- HIPAA guidelines
- Patient relations
- Electronic medical records
- Documentation
- Time management
- Critical thinking
- Organization and time management
- Data entry
- Administrative support
- Documentation and recordkeeping
- Relationship building
- CPR certified
- Basic life support for health care providers (BLS)
- HIPAA compliance
- Front desk operations
- Telephone etiquette
Certification
- Driver's License
- ServSafe
- Food Handler Certification
Timeline
Medical Receptionist
KVC Behavioral Healthcare
10.2025 - Current
Pest Control Technician
Pete's Pest Control
07.2025 - 08.2025
School Chef
Kiddi Kollege
10.2024 - 06.2025
Store Chef
New Seasons Market
08.2021 - 06.2024
Kitchen Supervisor
Salt and Straw Ice Cream
09.2019 - 07.2021
Manager on Duty (MOD) / Line Cook
Limestone Pizza
04.2017 - 08.2019
High School Diploma -
Lawrence Free State High School