Summary
Overview
Work History
Education
Skills
Timeline
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Aisha' Franklin

Atlanta,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

9
9
years of professional experience

Work History

Server

Blue Flame
03.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bottle service

Cafe Circa
02.2017 - 03.2019
  • Increased overall sales by upselling premium bottles, mixers, and additional services.
  • Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
  • Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
  • Mastered menu knowledge, allowing for accurate order-taking and speedy service.

Bartender

Twin Peaks
02.2015 - 02.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

High School Diploma -

Southfield High School
Southfield, MI

Associates -

Oakland Community College
Bloomfield Hills, MI

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Timeline

Server

Blue Flame
03.2021 - Current

Cafe Circa
02.2017 - 03.2019

Bartender

Twin Peaks
02.2015 - 02.2019

High School Diploma -

Southfield High School

Associates -

Oakland Community College

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Aisha' Franklin