Aisha Hamdam
Elk Grove,California
Summary
Successful Pharmacy Technician bringing 20 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Overview
21
21
years of professional experience
Work History
Pharmacy Technician
Rite-Aid Pharmacy
Elk Grove, CA
2021.10 - Current
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Verified accuracy of medication labels before they were dispensed to customers.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Pharmacy Technician
Correctional Facility
Sacramento, CA
2021.01 - 2021.06
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Managed filing of prescriptions, both electronically and manually.
- Maintained proper storage and security conditions for drugs.
- Entered package information into company's computer system using Casi with high degree of accuracy
- prepare and affix labels and auxiliary
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
Assistant Living Supervisor
St.Regis
Hayward, CA
2007.04 - 2012.02
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Complied with company policies, objectives and communication goals.
- supported ambulation and physical therapy needs by conducting planned exercise routines
- report any unusual or urgent circumstance in patient conditions or environment immediately to families and health professionals
- monitored, tracked and conveyed important patient information to healthcare staff to help optimized treatment planing and care delivery
- coordinated verification and filling of more than 100 daily prescriptions in Assisted and memory care unite
Long Term Pharmacy Technician
Medicine Chest Pharmacy
Hayward, CA
2005.03 - 2006.07
- Filled weekly and monthly Medication for care homes, long term facilities
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Mixed pharmaceutical preparations according to written prescriptions.
Nursing Assistant/Pharmacy Technician
Masonic Home
Union City, CA
2004.04 - 2005.07
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Recorded patient conditions and vital signs before and after medical operations.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Medical Receptionist
Dr. yao Gynecologist
Berkeley, CA
2003.09 - 2005.02
- Checked patients in and out for appointments and collected co-payments.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Protected patients by observing strict HIPAA guidelines.
- Processed referrals for specialist care when requested by physicians or patients.
- Informed patients of financial responsibilities prior to rendering services.
- Gathered, transcribed and typed medical information into charts.
- Compiled and coded patient information or data in appropriate computer system.
Education
Pharmacy Technician - Pharmacy
Trinity College
San Francisco, CA2001-01
Associate of Science -
Chabot College
Hayward, CA1997-01
Some College (No Degree) - Nursing Assistance
Regional Community Center
Hayward, CASkills
- Regulatory Compliance
- Prescription Filling
- Insurance Verification
- Workflow Optimization
- Insurance Billing
- Supply Restocking
- Drug Inventory Management
- Processing Payments
- Labeling Prescriptions
- Point of Sale Systems Proficiency
- FDA Drug Safety Guidelines
- Healthcare Regulations
- Resolving Customer Issues
- OTC Recommendations
- Proper Labeling Procedures
Timeline
Pharmacy Technician
Rite-Aid Pharmacy
2021.10 - Current
Pharmacy Technician
Correctional Facility
2021.01 - 2021.06
Assistant Living Supervisor
St.Regis
2007.04 - 2012.02
Long Term Pharmacy Technician
Medicine Chest Pharmacy
2005.03 - 2006.07
Nursing Assistant/Pharmacy Technician
Masonic Home
2004.04 - 2005.07
Medical Receptionist
Dr. yao Gynecologist
2003.09 - 2005.02
Pharmacy Technician - Pharmacy
Trinity College
Associate of Science -
Chabot College
Some College (No Degree) - Nursing Assistance
Regional Community Center