Aisha Johnigan
Marshall,USA
Overview
19
19
years of professional experience
Work History
Medical Receptionist
Marshall Family Practice
08.2018 - Current
- Managed patient scheduling and appointment coordination to optimize clinic flow.
- Processed insurance verifications and authorizations to ensure compliance with billing requirements.
- Maintained accurate patient records and documentation using electronic health record systems.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
Medical Receptionist
East Texas Ears, Nose & Throat
08.2016 - 08.2018
- Greet and check-in patients, and collect personal, medical, and insurance information.
- Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers.
- Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.
- Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
- Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.
Medical Receptionist
Diagnostic Clinic Of Longview
06.2007 - 08.2017
- Facilitated daily administrative functions, including customer service, patient scheduling, and inventory management.
- Collected patient co-payments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients.
- Ordered diagnostic tests and communicated results to patients.
Education
High School Diploma -
Marshall High School
Marshall, TXundefined
Kilgore College
Kilgore, TXSkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
Timeline
Medical Receptionist
Marshall Family Practice
08.2018 - Current
Medical Receptionist
East Texas Ears, Nose & Throat
08.2016 - 08.2018
Medical Receptionist
Diagnostic Clinic Of Longview
06.2007 - 08.2017
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Kilgore College
High School Diploma -
Marshall High School