Aisha Kirnon
Bridgeport,CT
Summary
Experienced retail sales associate with strong POS transactions, cash handling, and customer service skills. Known for visual merchandising, inventory support, and loss prevention that helps keep store operations smooth and organized.
Overview
13
13
years of professional experience
Work History
Sales Associate
Forever 21
Dover, DE
08.2022 - 04.2025
- Assisted customers with styling advice and product selection on Forever 21 sales floor.
- Welcomed customers to the store with a friendly greeting and provided exceptional customer service.
- Guided customers in locating specific products, addressing inquiries, and providing tailored product advice.
- Informed shoppers of promotions, pricing, and product details to enhance their shopping experience.
- Promoted and sold diverse products by explaining unique features and educating customers on proper application to meet their needs.
- Processed transactions through POS system and handled cash, card, and returns.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Replenished merchandise and organized racks, tables, and display fixtures.
- Maintained fitting rooms and supported smooth customer try-on experiences.
- Monitored sales floor for theft prevention and followed loss prevention procedures.
- Supported inventory counts and restocked backroom merchandise for daily operations.
- Restocked shelves to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Attended weekly team meetings to review performance goals and objectives.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Associate
A.C. Moore
Knoxville, TN
04.2012 - 09.2017
- Processed transactions through POS system and handled cash, card, and returns.
- Communicated promotions, pricing, and product details to shoppers with clear service.
- Helped customers find specific products, answered questions, and offered product advice.
- Replenished merchandise and organized racks, tables, and display fixtures.
- Monitored sales floor for theft prevention and followed loss prevention procedures.
- Supported inventory counts and restocked backroom merchandise for daily operations.
Education
Associate of Business Administration - Business Administration And Management
Interboro Institute
Flushing, NY06-2005
Skills
- Customer service
- POS transactions
- Cash handling
- Visual merchandising
- Inventory control
- Loss prevention
Timeline
Sales Associate
Forever 21
08.2022 - 04.2025
Sales Associate
A.C. Moore
04.2012 - 09.2017
Associate of Business Administration - Business Administration And Management
Interboro Institute