Aisha Mayes

Work History

Homemakers Furniture

Urbandale, Iowa

08.2024 - Current

Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Reached performance objectives and generated over $[Number] in sales.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Sleep Number Corporation

11.2020 - 07.2023

Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
Reached performance objectives and generated over $3.5 million in sales.
Met frequently with technical, product management, and service personnel to stay current on company offerings and business policies.
Mentored junior colleagues in mastering consultative selling techniques that prioritize understanding customer needs over pushing products.
Implemented innovative sales techniques to increase conversion rates and boost overall sales figures.
Selected correct products based on customer needs, product specifications and applicable regulations.

Caribou Coffee and Bagels

04.2016 - 03.2020

Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Maintained accurate inventory of baking supplies and ingredients.
Trained and supervised new employees on bakery operations and procedures for 8 stores.
Implemented visual merchandising strategies that showcased featured items which resulted in enhanced customer interest.
Collaborated with team members to complete tasks and maintain smooth running of bakery.

West Cabaret Bar and Night Club

05.2014 - 03.2016

Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Crafted special drink and cocktail menu items for seasonal offerings.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Streamlined inventory management for optimal stock levels and reduced waste.
Consulted with managers to organize special events and promotions.