Open To Work
Haylee Leon
Sales
Monroe,LA
Summary
Developed skills in high-paced sales environments, focusing on building client relationships and exceeding targets. Transferrable skills include strategic planning and effective communication, adaptable to new industries. Seeking to leverage these capabilities to make a meaningful impact in a new field.
Overview
4
4
years of professional experience
Work History
Sales Professional
Dillard's
06.2025 - Current
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Processed transactions accurately using point-of-sale systems while ensuring customer satisfaction.
- Engaged in continuous learning of product features to support informed customer decisions.
- Addressed customer inquiries and resolved issues promptly, reinforcing loyalty and trust.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Restaurant Hostess / Waitress
Kahn Mongolian Grill
01.2025 - 06.2025
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed reservation system, optimizing table assignments for efficiency.
- Assisted in maintaining cleanliness and organization of dining area.
- Communicated wait times and special requests to kitchen staff effectively.
- Collaborated with team members to ensure smooth restaurant operations.
- Monitored dining flow, adjusting seating arrangements as needed.
- Provided support during peak hours, contributing to overall team success.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Waitress / Restaurant Server
Waffle House
04.2022 - 12.2024
- Delivered exceptional customer service in high-volume environment, enhancing guest satisfaction.
- Managed order processing efficiently, ensuring accuracy and timely delivery of food and drinks.
- Collaborated with kitchen staff to expedite meal preparation, improving overall service speed.
- Trained new team members on menu knowledge and service protocols, fostering a cohesive work environment.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Implemented upselling techniques, increasing average ticket sales through effective communication with guests.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Monitored inventory levels to assist in supply management, contributing to operational efficiency.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
Abbeville High School
Abbeville05-2020
Skills
- Objection handling
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Customer relationship building
- Point of sale operation
- Cash handling
- Performance tracking
- Customer service
- Product and service knowledge
- Interpersonal communication skills
- Product and service sales
- Complex Problem-solving
Work Preference
Work Type
Full TimeLocation Preference
RemoteTimeline
Sales Professional
Dillard's
06.2025 - Current
Restaurant Hostess / Waitress
Kahn Mongolian Grill
01.2025 - 06.2025
Waitress / Restaurant Server
Waffle House
04.2022 - 12.2024
High School Diploma -
Abbeville High School