Aisha Mcintyre
Chicago,Illinois
Summary
Dedicated to developing long-lasting passenger relationships by providing speedy and friendly service every day. Good interpersonal skills with a superior work ethic and extensive experience in multi-passenger vehicle operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Paratransit Driver
MV Transportation
Chicago, IL
08.2023 - Current
- Ensured proper operation of vehicle before each trip, including safety checks.
- Assisted passengers with entering and exiting the vehicle as needed.
- Provided courteous customer service to all passengers, responding to inquiries and addressing any concerns or complaints.
- Maintained records of trips completed, miles driven, fuel consumption and other pertinent information for reporting purposes.
- Communicated with dispatch personnel regarding pick-up times and locations for assigned routes.
- Followed all applicable laws, regulations and safety procedures while driving vehicles.
- Adhered strictly to company policies regarding passenger conduct onboard vehicles.
Home Health Aide
Maxim Home Health Care
Chicago, IL
02.2015 - Current
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
Carrier
USPS
Chicago, IL
08.2022 - 04.2023
- Performed regular inspections of trucks and trailers to ensure compliance with safety regulations.
- Conducted pre-trip and post-trip inspections of vehicles, including checking fluid levels, tire pressure, brakes, and other components.
- Maintained accurate records of deliveries and pickups.
- Loaded cargo onto truck beds in a secure manner.
- Followed company regulations for safe driving practices on highways and local roads.
- Provided timely delivery of goods according to customer needs.
- World-class customer service.
Customer Service Assistant
Chicago Transit Authority, CTA
Chicago, IL
04.2019 - 06.2020
- Greeted customers in a friendly manner and assisted with their inquiries.
- Resolved customer complaints promptly and professionally.
- Provided product knowledge to customers through effective communication.
- Maintained a clean and organized work area at all times.
- Assisted customers with purchasing transit tickets.
- Processed incident reports.
- Patrolled the station for safety hazards and evacuate station in emergencies.
Education
High School Diploma -
Englewood Technical Preparatory Academy
Chicago, ILSkills
- Special Needs Understanding
- Preventive Maintenance
- GPS Applications
- Troubleshooting Skills
- Mobility Assistance
- De-Escalation Techniques
- Quality Control
- World-Class Customer Service
- Care Plan Management
- Patient Transportation
- First Aid and Safety
- Client Documentation
- Housekeeping
Certification
- Pharmacy Technician Certificate.
- CNA license.
Timeline
Paratransit Driver
MV Transportation
08.2023 - Current
Carrier
USPS
08.2022 - 04.2023
Customer Service Assistant
Chicago Transit Authority, CTA
04.2019 - 06.2020
Home Health Aide
Maxim Home Health Care
02.2015 - Current
High School Diploma -
Englewood Technical Preparatory Academy
- Pharmacy Technician Certificate.
- CNA license.
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