Aisha Miller
State of CT Department of Social Services
Stamford,CT
18
years of professional experience
Dedicated Eligibility Services Worker with a strong background in client support and document accuracy. Skilled in collaborating with multidisciplinary teams to improve service outcomes and resolve issues efficiently, aiming to enhance overall client satisfaction.
Work History
Eligibility Services Worker
3 Years 7 Months- Assisted clients with applications for social services benefits and support programs.
- Conducted interviews to gather necessary information for program eligibility assessments.
- Streamlined case documentation processes to enhance accuracy and efficiency in service delivery.
- Collaborated with multidisciplinary teams to resolve client issues and improve service outcomes.
Transportation Specialist
8 Years 11 Months- Operated various vehicle types for timely transportation of goods and personnel.
- Ensured compliance with safety regulations and company policies during all transport activities.
- Collaborated with dispatch teams to optimize routes and improve delivery efficiency.
- Conducted pre-trip inspections to guarantee vehicle reliability and safety standards were met.
Driver
3 Years 10 Months- Operated transit vehicles safely, ensuring timely arrivals and departures for all scheduled routes.
- Conducted routine maintenance checks on vehicles, identifying issues and reporting them for prompt resolution.
- Assisted passengers with disabilities, providing support and ensuring a comfortable travel experience.
- Managed cash transactions accurately, maintaining financial accountability throughout shifts.
Education
Bachelor of Science - Public Administration
Skills
Customer engagement
Effective problem resolution
Strong attention to detail
Timeline
Eligibility Services Worker
State of CT Department of Social Services
12.2022 - CurrentRead More
Transportation Specialist
ECS Transportation
02.2012 - 01.2021Read More
Driver
Norwalk Transit District
03.2008 - 01.2012Read More
Liberty University
Bachelor of Science from Public Administration
Read More