Energetic and engaging professional with strong interpersonal skills and a passion for customer interaction. Quick to adapt and highly motivated, with a proven ability to connect with individuals, maintain a detail-oriented work ethic, and provide quality support in both clinical and retail settings.
Overview
5
5
years of professional experience
Work History
Office Assistant
Hand in Hand Occupational Therapy of Long Island
04.2025 - Current
Handled incoming calls, took messages, and directed inquiries to appropriate staff members
Greeted and welcomed visitors, providing a positive first impression of the company
Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
Verified patient insurance information and collected co-pays and payments for services rendered
Sterilized tools and work spaces before and after patients
Mobile Device Technician
Wireless Place
06.2020 - 02.2025
Sanitized and restored mobile devices to factory settings for resale or redistribution
Wiped user data in compliance with privacy and data protection protocols
Inspected mobile devices for both functionality and cosmetic condition prior to final processing
Tutor
AYLUS – Local Library
03.2023 - 06.2024
Provided academic support and homework assistance using targeted materials
Tutored diverse student groups to improve subject understanding and academic confidence
Sales Associate
Aerie by American Eagle
12.2023 - 05.2024
Maintained store organization and visual appeal by arranging shelves and displays
Provided excellent customer service and informed shoppers about sizing and product care
Certified Hand Therapist/ Occupational Therapist at Island Hand Therapy ClinicCertified Hand Therapist/ Occupational Therapist at Island Hand Therapy Clinic
Occupational Therapy Supervisor at Hand in Hand Comprehensive Therapy SpecialistOccupational Therapy Supervisor at Hand in Hand Comprehensive Therapy Specialist