Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aislinn Hogan

Enfield,CT

Summary

Proven track record in enhancing customer satisfaction and sales through exceptional service and upselling techniques. Skilled in cash handling and guest engagement, demonstrating a strong work ethic and engaging personality. Excelled in high-volume dining environments, significantly improving guest experiences with meticulous attention to detail and excellent communication. Motivated, Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Server

Bobby V's Sports Bar
09.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.

Certified Nursing Assistant

Felician Sisters Of North America
06.2020 - 02.2022
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Server

Outback Steakhouse
01.2020 - 03.2021
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Line Worker

Hot Table
03.2019 - 03.2021
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Assisted with preparing salads and cold and hot food items.
  • Prepared food orders with attention to detail, ensuring high-quality meals for customer satisfaction.

Education

Associate Degree in Nursing - Nursing

Goodwin College
East Hartford, CT
2028

High School Diploma -

Enfield High School
Enfield, CT
2021

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • High-volume dining
  • Attention to Detail
  • Excellent Communication
  • Liquor, beer, and wine knowledge
  • Engaging personality

Timeline

Server

Bobby V's Sports Bar
09.2021 - Current

Certified Nursing Assistant

Felician Sisters Of North America
06.2020 - 02.2022

Server

Outback Steakhouse
01.2020 - 03.2021

Line Worker

Hot Table
03.2019 - 03.2021

Associate Degree in Nursing - Nursing

Goodwin College

High School Diploma -

Enfield High School

Similar Profiles

CREATE PROFILE
Aislinn Hogan