Aivlys Rivera Morales
Orlando,FL
Summary
Motivated individual with experience in customer service and sales. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
2
2
years of professional experience
Work History
Sales Consultant
City Kia
06.2023 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Internet Sales Consultant
Kia Of Clermont
12.2022 - 06.2023
- Boosted customer satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.
- Streamlined communication with clients by utilizing CRM software to track interactions and maintain detailed records.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Closed sales by overcoming objections, asking for sales negotiating price.
- Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
Sales Consultant
HGreg
07.2021 - 11.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Collaborated with management to develop sales strategies and achieve monthly targets.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
Education
High School Diploma -
Cypress Creek High School
Orlando, FL05.2021
Skills
- Time management
- Professional demeanor
- Active listening
- Goal-oriented mindset
- Attention to detail
- Problem-solving abilities
- Cold calling
- Strong negotiation skills
- Continuous learning
- Follow-up techniques
- Customer relationship management
- Social media proficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Consultant
City Kia
06.2023 - Current
Internet Sales Consultant
Kia Of Clermont
12.2022 - 06.2023
Sales Consultant
HGreg
07.2021 - 11.2022
High School Diploma -
Cypress Creek High School
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