Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aiyana Blaha

Certified Nursing Assistant; Receptionist
Two Rivers

Summary

Driven professional with a track record of providing exceptional customer service and support at Shades of Paradise. Demonstrated ability to enhance patient dignity through meticulous personal care at Shady Lane Nursing Care Center. Skilled in patient care and teamwork, consistently achieving goals through organizational skills and self-motivation.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

Shades of Paradise
06.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Certified Nursing Assistant

Shady Lane Nursing Care Center
07.2023 - Current
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Education

High School Diploma -

Two Rivers High School
Two Rivers, WI
06.2024

Skills

    Data Entry

    Telephone skills

    Reliability

    Team Collaboration

    Professionalism

    Goal Setting

    Teamwork and Collaboration

    Organizational Skills

    Self Motivation

    Customer Service

Certification

CNA - Certified Nurse Assistant

Timeline

Receptionist

Shades of Paradise
06.2024 - Current

Certified Nursing Assistant

Shady Lane Nursing Care Center
07.2023 - Current

CNA - Certified Nurse Assistant

06-2023

High School Diploma -

Two Rivers High School

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Aiyana BlahaCertified Nursing Assistant; Receptionist