Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aiyana Drexler-Thomas

Baton Rouge,LA

Summary

Results-driven Customer Service Professional with extensive experience at Walmart. Expertise in cash register operation, conflict resolution, and enhancing customer experiences through effective communication. Committed to maintaining accurate cash handling and fostering positive relationships in a clean, organized environment. Dedicated to creating a welcoming atmosphere and ensuring high levels of customer satisfaction.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Cashier

Walmart
Baton Rouge, LA
08.2025 - 11.2025
  • Enhanced customer satisfaction by efficiently processing transactions at checkout.
  • Guided customers in product location, improving their shopping experience significantly.
  • Ensured checkout area cleanliness and organization for safety and efficiency.
  • Executed accurate cash and card transactions, securing customer payments effectively.
  • Adapted to flexible scheduling, fulfilling additional shifts to support business needs.

Child Caretaker

A Step Above Childcare
Franklin, LA
11.2022 - 08.2024
  • Ensured children's safety through effective supervision of daily activities.
  • Promoted child development by creating engaging educational programs.
  • Supported hygiene and independence by assisting with personal care routines.
  • Provided regular updates to parents on children's progress and needs.
  • Sanitized frequently touched surfaces to minimize germ spread and ensure cleanliness.
  • Maintained organized play areas and learning materials to enhance learning experiences.

Student Assistant

Community Action
Franklin, LA
05.2024 - 08.2024
  • Enhanced operational efficiency by streamlining administrative processes effectively.
  • Informed strategic initiatives through thorough research and data analysis.
  • Facilitated accurate budget preparation by compiling data and forecasting expenses.
  • Managed incoming calls to process requests and relay messages efficiently.
  • Protected sensitive information through diligent documentation and record maintenance practices.
  • Supported overall business operations by assisting management with various tasks.

Education

No Degree - Biological Sciences

Louisiana State University
Baton Rouge, LA
05-2028

High School Diploma -

Franklin Senior High School
Franklin, LA
05-2024

Skills

  • Customer service
  • Cash register operation
  • Conflict resolution
  • Problem-solving
  • Honest and dependable
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Certification

  • CPR Certified
  • Health & Safety Training

Timeline

Cashier

Walmart
08.2025 - 11.2025

Student Assistant

Community Action
05.2024 - 08.2024

Child Caretaker

A Step Above Childcare
11.2022 - 08.2024

No Degree - Biological Sciences

Louisiana State University

High School Diploma -

Franklin Senior High School