Aiyanna Young
Wakefield,RI
Summary
Dynamic professional with a proven track record in multiple fields, excelling in customer service and money handling. Adept at conflict resolution and team collaboration, I consistently enhance customer satisfaction and streamline operations. Skilled in inventory management and staff mentoring, I thrive in fast-paced environments while maintaining attention to detail.
Overview
2027
2027
years of professional experience
Work History
Cashier
Gansett Wraps
Narragansett, RI
09.2026 - Current
- Handled cash, card, and mobile payments accurately through the Toast POS system.
- Issued receipts, refunds, credits, or change due to customers.
- Addressed customer concerns with effective communication and prompt solutions.
- Greeted guests and answered menu questions with friendly service.
- Coordinated with kitchen staff to ensure timely preparation of customer sandwich orders.
- Packed wrap orders and checked items for correct order details.
- Organized stock and inventory in designated areas for easy access.
- Enhanced customer satisfaction by personalizing service based on individual preferences.
Barista
Java Madness
Wakefield, RI
02.2024 - 08.2026
- Created unique recipes for signature food and drinks, enhancing café menu offerings.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Handled morning rush of customers, ensuring smooth service and customer satisfaction.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated a point-of-sale register and processed cash, card, and mobile payments through the Square POS system.
- Maintained clean counters, equipment, and seating areas throughout shifts.
- Maintained cleanliness and sanitation standards in the kitchen area.
- Supported opening and closing tasks, including restocking and cleanup.
- Onboarded new baristas on food handling safety standards, fostering compliance and team knowledge.
- Scheduling and hiring/interviewing of staff and new hires.
- Placed orders with suppliers for delivery of products required for daily operations.
- Created promotional displays for advertising special events or promotions at the Café.
- Arranged interior decor and organized café space for an inviting atmosphere.
- Prepared ingredients for baking and cooking in the kitchen.
Housekeeper
Durkin Cottage Realty
Narragansett, RI
06.2025 - 06.2026
- Cleaned guest rooms and common areas for Durkin Cottage Realty cottage rentals.
- Fast-paced, team-based turnover cleaning for weekly spring/summer rentals.
- Applied cleaning chemicals according to safety guidelines to ensure a hygienic environment.
- Relocated furniture to clean baseboards and eliminate dust in hard-to-reach areas, enhancing overall cleanliness.
- Reported repair issues to property management staff.
- Organized and maintained inventory of cleaning supplies to ensure availability and efficiency.
- Collaborated with team members and worked independently while ensuring effective communication..
- Responded to requests from guests regarding housekeeping needs.
- Reported maintenance concerns or repairs to the appropriate supervisor for prompt remediation.
Childcare Worker/Daycare Aide
Growing Children of Rhode Island
South Kingstown, RI
03.2025 - 03.2025
- Supervised children in Growing Children of Rhode Island classroom settings.
- Supported daily routines, meals, and rest periods for young children.
- Monitored child safety, behavior, and maintained classroom cleanliness to create a secure and engaging learning environment.
- Ensured hygiene and comfort by changing diapers regularly.
- Communicated child needs and concerns to parents and lead staff.
- Demonstrated patience and understanding when working with young children.
- Applied problem-solving techniques to effectively address and redirect challenging behaviors, promoting a positive classroom atmosphere.
- Enforced rules to teach good manners and maintain a safe environment.
- Assisted teachers with activities, circle time, and group transitions.
- Reported any concerning behaviors or issues to supervisors immediately.
- Documented observations of each child's behavior throughout the day.
- Cultivated positive relationships with parents and guardians through regular communication about child's progress and well-being.
Server, Barback, Hostess, Food Runner, Busser
ChopHouse Grille
Wakefield, RI
07.2020 - 02.2024
- Provided exceptional service to a high volume of daily customers.
- Addressed guest inquiries and complaints promptly, enhancing overall guest satisfaction.
- Resolved guest concerns professionally and followed ChopHouse Grille service standards.
- Presented menu items and described daily specials to dining guests.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Incorporated customer feedback to refine service quality and menu offerings, positively impacting guest experience.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Trained new employees on restaurant procedures and plating techniques.
- Managed bar supplies and ensured cleanliness, contributing to smooth daily operations.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Executed interior decorating tasks to enhance the restaurant's ambiance.
Business Development / Assistant
Executive Financial Group
East Greenwich, RI
11.2022 - 04.2023
- Executed daily outreach calls to clients about refinancing options, loans, and employment verification.
- Scheduled and coordinated follow-up calls and appointments to engage prospects.
- Partnered directly with loan officers to streamline application processes.
- Managed client database to maintain accurate information.
- Collaborated closely with marketing team to develop strategic campaigns.
- Increased brand visibility by managing daily social media operations.
- Created content for social media campaigns aimed at increasing brand awareness among target audiences.
- Developed sales materials such as brochures, flyers, and catalogs for use in promotional activities.
Sales Associate
Marshalls and Homegoods
Narragansett, RI
04.2017 - 06.2020
- Assisted shoppers on the Marshalls and HomeGoods sales floor with friendly service.
- Processed purchases at the register using the POS system and cash handling procedures.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Bagged or packaged purchases and wrapped gifts.
- Worked with fellow sales team members to achieve group targets.
- Restocked merchandise throughout off-price retail aisles and fitting areas.
- Organized apparel, home décor, and seasonal items by store standards.
- Recovered sales floor by folding, hanging, and straightening merchandise displays.
Crew Member
Dunkin Donuts
Narragansett, RI
2015 - 2017
- Greeted guests and provided friendly service.
- Operated cash register and processed orders, ensuring accurate payment handling for customer satisfaction.
- Operated point-of-sale system to process transactions efficiently.
- Supported drive-thru and front counter service during peak rush periods.
- Prepared beverages such as coffee drinks, smoothies, and milkshakes according to company standards.
- Assembled donuts, sandwiches, and bakery items for customer orders.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Restocked cups, lids, napkins, and product displays, ensuring readiness for continuous service.
- Cleaned counters, equipment, and dining areas, maintaining high Dunkin Donuts cleanliness standards.
Education
High School Diploma -
South Kingstown High School
Wakefield, RI05-2020
Business Administration – Focus in Accounting
Community College of Rhode Island
Warwick, RI10-2026
Skills
- Cash handling
- Cash management
- Customer service
- Attention to Detail
- Inventory management
- Microsoft Excel
- Team collaboration
- Team training
- Cash handling procedures
- Age verification
- Conflict resolution
Timeline
Cashier
Gansett Wraps
09.2026 - Current
Housekeeper
Durkin Cottage Realty
06.2025 - 06.2026
Childcare Worker/Daycare Aide
Growing Children of Rhode Island
03.2025 - 03.2025
Barista
Java Madness
02.2024 - 08.2026
Business Development / Assistant
Executive Financial Group
11.2022 - 04.2023
Server, Barback, Hostess, Food Runner, Busser
ChopHouse Grille
07.2020 - 02.2024
Sales Associate
Marshalls and Homegoods
04.2017 - 06.2020
Crew Member
Dunkin Donuts
2015 - 2017
High School Diploma -
South Kingstown High School
Business Administration – Focus in Accounting
Community College of Rhode Island