AIza Billena
Waipahu,Hawaii
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
02.2017 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Scheduled staff to establish adequate coverage during peak business hours.
Education
Associate in Hospitality And Tourism -
Leeward Community College
Pearl City, HI12.2023
Skills
- Payment Processing
- Verbal and Written Communication
- Accurate Money Handling
- Opening and Closing Procedures
- Cash Handling
- POS Transactions
- Policy Administration
- Cash Drawer Balancing
- Food Safety and Sanitation
- Managing Cash Register
Certification
Food and Beverage Management
Front Office Operation
Management Foundation
Timeline
Shift Manager
McDonald's
02.2017 - Current
Associate in Hospitality And Tourism -
Leeward Community College