Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

AJ Castillo

Albuquerque

Summary

Results-driven shift leader with experience in supervising operations and training team members. Skilled in safety compliance and customer service, striving to maintain high standards while enhancing team performance and client satisfaction.

Overview

2
2
years of professional experience

Work History

Front Desk Clerk

DistinctlyDerm
Albuquerque
10.2024 - Current
  • Managed appointment scheduling using electronic health record systems.
  • Handled incoming phone calls and addressed client inquiries promptly.
  • Processed patient check-ins and verified insurance information efficiently.
  • Collaborated with medical staff to ensure smooth patient flow.

Shift Leader

Firehouse Subs
Albuquerque
12.2023 - 05.2025
  • Supervised daily operations and ensured compliance with food safety standards.
  • Trained and mentored new team members on service protocols and procedures.
  • Managed inventory levels and conducted regular stock checks for supplies.
  • Resolved customer concerns promptly to maintain high service quality.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Courtesy Clerk

Smiths Grocery Store
Albuquerque
11.2023 - 05.2024
  • Assisted customers with bagging groceries and maintaining a positive shopping experience.
  • Maintained cleanliness and organization of store aisles and checkout areas.
  • Provided excellent customer service by being friendly and courteous at all times.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.

Education

Associate of Applied Science - Welding

CNM
Albuquerque, NM
03-2027

Skills

  • Communication skills
  • Team collaboration
  • Safety compliance
  • Problem-solving skills
  • Time management
  • Customer service

Affiliations

  • I enjoy riding motorcycles, I've rode since I was 12 years old.
  • I enjoy the gym
  • I am very family and friends oriented
  • I love staying busy

Timeline

Front Desk Clerk

DistinctlyDerm
10.2024 - Current

Shift Leader

Firehouse Subs
12.2023 - 05.2025

Courtesy Clerk

Smiths Grocery Store
11.2023 - 05.2024

Associate of Applied Science - Welding

CNM

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