Overview
Work History
Education
Skills
Community Service
Timeline
Generic

AJ Fultz

Fort Wayne,Indiana

Overview

6
6
years of professional experience

Work History

Mobile Expert

T-Mobile
03.2024 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Owner

Caseify, LLC
01.2021 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.

Front Desk Agent

Comfort Suites North
01.2022 - 01.2023
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Used internal software to process reservations, check-ins and check-outs.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Producer

Federated Media – WOWO-AM
01.2021 - 01.2023
  • Managed on-site broadcasts by setting up and running equipment in diverse conditions.
  • Executed live, breaking and syndicated broadcasts with no errors.
  • Kept station compliant with compliance requirements by curating content and preventing inappropriate airings.
  • Maintained studio equipment in good working order.

Mobile Expert

OSL Retail Services
01.2021 - 01.2022
  • Monitored wireless sales space to establish familiarity with various carriers.
  • Performed in-store product demonstrations at assigned events.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Used in-store system to locate inventory and place special orders for customers.

Guest Advocate

Target
01.2019 - 01.2021
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Indiana Connections Academy
Indianapolis, Indiana
01.2018

Skills

  • Cash Handling
  • Loss Prevention
  • Retail Merchandising
  • Product Knowledge
  • Payment Processing
  • Customer Assistance
  • Decision-Making
  • Attention to Detail
  • Excellent Communication
  • Multitasking Abilities
  • Item Ticketing and Pricing
  • Positive Customer Engagement

Community Service

On-Air Personality, Allen County Public Library, Fort Wayne, Indiana, 2016, Current

Timeline

Mobile Expert

T-Mobile
03.2024 - Current

Front Desk Agent

Comfort Suites North
01.2022 - 01.2023

Owner

Caseify, LLC
01.2021 - Current

Producer

Federated Media – WOWO-AM
01.2021 - 01.2023

Mobile Expert

OSL Retail Services
01.2021 - 01.2022

Guest Advocate

Target
01.2019 - 01.2021

High School Diploma -

Indiana Connections Academy
AJ Fultz