AJ Fultz
Fort Wayne,Indiana
Overview
6
6
years of professional experience
Work History
Mobile Expert
T-Mobile
03.2024 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Owner
Caseify, LLC
01.2021 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
Front Desk Agent
Comfort Suites North
01.2022 - 01.2023
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Used internal software to process reservations, check-ins and check-outs.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Producer
Federated Media – WOWO-AM
01.2021 - 01.2023
- Managed on-site broadcasts by setting up and running equipment in diverse conditions.
- Executed live, breaking and syndicated broadcasts with no errors.
- Kept station compliant with compliance requirements by curating content and preventing inappropriate airings.
- Maintained studio equipment in good working order.
Mobile Expert
OSL Retail Services
01.2021 - 01.2022
- Monitored wireless sales space to establish familiarity with various carriers.
- Performed in-store product demonstrations at assigned events.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
Guest Advocate
Target
01.2019 - 01.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Indiana Connections Academy
Indianapolis, Indiana01.2018
Skills
- Cash Handling
- Loss Prevention
- Retail Merchandising
- Product Knowledge
- Payment Processing
- Customer Assistance
- Decision-Making
- Attention to Detail
- Excellent Communication
- Multitasking Abilities
- Item Ticketing and Pricing
- Positive Customer Engagement
Community Service
On-Air Personality, Allen County Public Library, Fort Wayne, Indiana, 2016, Current
Timeline
Mobile Expert
T-Mobile
03.2024 - Current
Front Desk Agent
Comfort Suites North
01.2022 - 01.2023
Owner
Caseify, LLC
01.2021 - Current
Producer
Federated Media – WOWO-AM
01.2021 - 01.2023
Mobile Expert
OSL Retail Services
01.2021 - 01.2022
Guest Advocate
Target
01.2019 - 01.2021
High School Diploma -
Indiana Connections Academy