Matekia Johnson
Wichita,KS
Summary
Motivated and customer-focused hospitality professional with over five years of experience in guest services, team leadership, and staff training. Committed to delivering exceptional service and fostering positive guest experiences. Eager to contribute strong interpersonal, organizational, and leadership skills to a dynamic and service-oriented team.
Overview
5
5
years of professional experience
Work History
Mobile Expert
T-Mobile
05.2024 - Current
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Server
Daimaru Japanese Steakhouse
10.2023 - 01.2024
- My responsibilities include accurately taking customer orders and providing attentive, high-quality service to guests
Ross Supervisor
Ross Dress For Less
03.2023 - 12.2023
- My responsibilities included hiring and onboarding staff, coordinating employee schedules, and serving as a key holder. I also managed early morning deliveries and ensured customers consistently received prompt and courteous assistance.
Buffalo Wild Wings Server
Buffalo Wild Wings
08.2020 - 08.2022
- My duties included providing exceptional guest service through hosting, bartending, and table service. I also held leadership roles as a shift lead, key holder, and certified trainer, supporting team development and daily operations.
Education
High School Diploma -
Salina Central High School
Salina, KS04.2020
Skills
- Shift Management
- Serving Experience
- Cash Handling
- Food Service
- Management
- Leadership
- Supervising Experience
- Host/Hostess
- Restaurant experience
- Customer service
- Shift management
- Supervising experience
- Serving
- Cash register
- Communication skills
- Food handling
- POS
- Sales
- Retail management
Timeline
Mobile Expert
T-Mobile
05.2024 - Current
Server
Daimaru Japanese Steakhouse
10.2023 - 01.2024
Ross Supervisor
Ross Dress For Less
03.2023 - 12.2023
Buffalo Wild Wings Server
Buffalo Wild Wings
08.2020 - 08.2022
High School Diploma -
Salina Central High School
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